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To: Jim Barr (and the Homesmith crew)
February 2003

We just wanted to say THANK YOU for the great job your crew did on our bathroom and on painting the dining room, as well as other small jobs around the house. We could tell they cared about the quality of the work - they paid attention to details, and constantly made sure we were satisfied with the progress and the work!

Also, they were always very courteous and conscientious (things like cleaning up, and talking softly when the baby was taking a nap, etc.).

We also wanted to personally thank YOU for the way you were so candid and helpful in walking around our home with us, giving us advice and suggestions on our ideas and needs. One thing that struck us was the way you suggested that we NOT doing certain things that I thought we might try (instead of "selling" us something that maybe we really didn't need!!!). That kind of honesty reflects an attitude that shows you care for your customers and aren't just out to take what you can get. We totally appreciate that.

So, again, thanks for everything - and be sure to use us as a reference if you need to.

Bragg Family
(Ashburn, VA)